| *COMPANY NAME： |
| *NAME： |
| *E-MAIL： |
| *DATA： |
| 1. How about the general opinion of purchase you made from us? |
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| 2. According to your evaluation and (or) the feedback from your customers, how about the quality of our products? |
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| 3. According to your evaluation and (or) the feedback from your customers, how about the quality of packing? |
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| 4. Do you realize our efforts to quality control and improvements for final products? |
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| 5. How is the delivery time for your order? |
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| 6. Our connection to shipping forwarder has to be timely to ensure prompt shipment after goods are ready. And shipping docs have to be right in full sets according to your instruction. In your opinion, the job of our logistics & docs dept is: |
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| 7. How do you rate the speediness of our response to your enquiry/suggestions/claims? |
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| 8. How are our expression and understanding in oral and written communication? |
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| 9. What are your specific impressions relating to service we provide you? |
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| 10. Are you expecting a new contact window if you don't think the current sales woman/man could be a good helper? |
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| 11. How is our products selling? |
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| 12. How likely are you to continue purchasing our products? |
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| 13. You are welcome if there are any other comments not involved above(if any)： |
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